goldmine labs

Shops and online stores

Fewer fake orders. Courier money tracked to the rupee.

Price questions, fake COD orders, courier money that never arrives, competitors changing prices overnight. Front Desk answers, Back Office checks, Owner's Desk tells you.

Get a Goldmine Check

Sound familiar?

  • Fake or refused COD orders eating your delivery costs.
  • Courier payouts checked by hand, row by row.
  • Prices and stock copied from other websites manually.
  • “Where is my order?” all day.

What we would set up

Front Desk

Order confirmation

Every COD order confirmed on WhatsApp before dispatch. Numbers with past refusals flagged.

Back Office

Recoveries

Courier, gateway and bank matched every morning. Your team sees only the exceptions.

Owner's Desk

Price watch

Competitor price and stock changes in your weekly briefing. You decide what to match.

Example workflows

A COD order

  1. Customer
    Orders on your site.
  2. Front Desk
    Asks them to confirm on WhatsApp before dispatch.
  3. Front Desk
    Flags the number if it refused a parcel before.
  4. Your team
    Ships only confirmed orders.

Courier payout

  1. Back Office
    Pulls delivered orders and the courier's settlement file.
  2. Back Office
    Matches them by tracking number.
  3. Back Office
    Lists parcels delivered but not paid out.
  4. Your team
    Raises only those with the courier.

The numbers we would watch with you

These are what we measure before and after. We publish them only with your permission.

  • COD refusal rate.
  • Courier money outstanding after 14 days.
  • Hours a week spent on reconciliation.
  • Price changes you missed.

Where to start

Back Office recoveries first if you ship more than a thousand parcels a month. Front Desk confirmation first if refusals are your biggest cost.

Find out what you are losing.

Book a Goldmine Check: two hours at your business, a report in rupees within a week. Credited in full against any build.

Book your Goldmine CheckWhatsApp us