goldmine labs

Back Office

Your team's work, chased and checked.

Back Office does the follow-up nobody has time for: reminders, payment nudges, screenshot checks, courier recoveries, vendor confirmations and documents. Every morning your team gets a list of what is still open.

What it chases

  • Reminders the day before every booking, session or appointment.
  • A polite payment nudge when an advance has not arrived.
  • Payment screenshots checked against your bank alerts, so nobody fakes one.
  • Vendors asked to confirm at 14, 3 and 1 day before, with Confirm and Call me buttons.
  • Documents collected from clients against a checklist, until every one has arrived.
  • A renewal message when a client has one session left in their package.
Back Office · today8:00 am
Reminders sent for today's 7 sessionsDone
Payments still open3 · PKR 27,000
Screenshots matched to bank alerts5 of 5
Vendors not yet confirmed for SaturdayDecor, DJ
Clients with one session left2 · renewal sent
Example list.

What it checks every night

For businesses with volume: the matching your team does by hand, done before they arrive.

  1. Back Office
    Pulls delivered orders, courier settlements, gateway reports and bank credits.
  2. Back Office
    Matches them by order and tracking number.
  3. Back Office
    Gives your team only the exceptions: wrong amounts, unpaid after a set number of days, paid but not marked.
  4. Your team
    Chases the exceptions instead of checking every row.

Who it suits

Businesses where the work is good and the chasing eats the day.

Studios and practitionersWedding plannersAcademiesBoutiques with custom ordersOnline storesAccountants and travel agents

Price

SetupReminders and payment nudges from PKR 35,000. Courier and bank matching from PKR 150,000
Monthly carePKR 5,000 to 40,000, depending on volume
Running costsAbout PKR 1,500 a month for a small business. Up to PKR 45,000 only for stores with thousands of orders
Time to live1 to 3 weeks

Find out what you are losing.

Book a Goldmine Check: two hours at your business, a report in rupees within a week. Credited in full against any build.