goldmine labs

Front Desk

Every enquiry answered. Including the voice notes.

Front Desk answers your customers on WhatsApp and Instagram, day and night, in Urdu and English. It replies from your own price list, books what it can, and hands the rest to a person.

What happens to every message

  1. Your customer
    Sends a message or a voice note, at any hour.
  2. Front Desk
    Listens to the voice note and writes down what they asked.
  3. Front Desk
    Replies with your prices, timings and how to book, in their language.
  4. Front Desk
    Logs their name, number and request in your enquiry list.
  5. Front Desk
    Anything it cannot answer, or anything medical, urgent or angry, goes straight to a person.
  6. Front Desk
    If they go quiet, follows up once after two days.
  7. You
    Open the list in the morning and call the serious ones.

What it never does

  • Make up a price, a discount or a date. It only says what is in your sheet.
  • Give medical, legal or financial advice.
  • Take or move money.
  • Pretend to be a person when someone asks.

Works with

WhatsApp BusinessInstagram messagesWebsite formsGoogle SheetsYour existing booking calendarVoice notes in Urdu and English

Punjabi voice notes are understood less reliably today. We tell you how often it gets one wrong during the first two weeks.

Price

SetupFrom PKR 120,000
Monthly carePKR 25,000 to 30,000
Running costsAbout PKR 3,000 to 10,000 a month, paid by you to Meta, n8n and the AI provider
Time to live3 to 4 weeks, including two weeks running alongside your current way

Questions

Will my customers know it is AI?

If they ask, it says so. Most do not ask, because the answer arrives quickly and it is correct.

Can my assistant still reply from her phone?

Yes. Front Desk runs beside your normal WhatsApp Business app where Meta allows it for your number. If not, we set up a second number.

What if it says something wrong?

It can only answer from what you wrote down. Everything it sends is logged, and you can change the wording yourself in the sheet.

Find out what you are losing.

Book a Goldmine Check: two hours at your business, a report in rupees within a week. Credited in full against any build.